INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

All Orders placed before 11am Central Time ship the same day. Orders placed over the weekend or on a U.S. Mail holiday will ship the next business day. You will receive an email with tracking information at the time the order ships.
All of our shipping options carry a flat rate for each order.

Anywhere within the U.S.:
$2 Standard Shipping – 2 to 5 business days
$7.25 Expedited – 2 business days
$24 Express – next day (no Sunday delivery) 

U.S. orders ship via USPS within one business day of the time of order. Orders placed before 11am Central Time ship the same day. Orders placed over the weekend or on a U.S. Mail holiday will ship the next business day. You will receive an email with tracking information at the time the order ships.

For our quick release bands, it is important that your watch’s lug width is the exact width of the band you select or the spring bars will not fit correctly. You’ll want to measure the total width from side to side where the spring bar meets the watch casing. For details, checkout our Fitting Guide.
There’s a good chance they will! Click here for a link to lug widths for many common smart watches. If your watch is not listed and you are unsure of what width to purchase, the specifications for most watches can be found with a quick Google search. You can also email us any time and we can help you figure it out.
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